The new AI search can also surface results with file and app knowledge.
Salesforce has unveiled exciting new AI-driven features for its popular business communication platform, Slack, aimed at taking over tedious and repetitive tasks like transcription, note-taking, and workflow automation. These enhancements are set to redefine how teams collaborate, making productivity more streamlined and efficient.
Introducing Slack AI: Say Goodbye to Manual Transcription
Among the standout features is Slack AI Huddle Notes, a tool designed to capture key takeaways and action items in real-time, allowing users to focus on what truly matters—getting work done. Salesforce describes it as an enhanced version of the current AI recap feature, which already summarizes channel highlights and thread discussions with just a click. The new huddle notes take this a step further, ensuring that users can stay focused without worrying about manual note-taking.
With Slack AI, whenever you join a huddle, it automatically generates a transcript based on the live audio and any messages shared within the thread. This isn’t just a basic transcription service; Slack AI organizes these notes, citing relevant messages, attaching action items, and embedding any shared files directly into a Canvas. Even better, this isn’t just for attendees—anyone unable to join a huddle can still access the notes later, ensuring everyone stays on the same page.
AI-Enhanced Search: Personalized Results at Your Fingertips
Another powerful enhancement comes in the form of Slack AI Search. The upgraded search feature is designed to surface highly personalized results, making it easier than ever to find relevant information. The AI intelligently pulls up files and apps that you’ve personally uploaded or interacted with, including documents from connected apps, Google files, and even transcripts from audio clips.
For busy professionals, this means no more sifting through endless documents to find that one critical piece of information. Slack AI search ensures you get exactly what you need, tailored to your specific work history and activity.
Automate Tasks with Slack AI Workflow Builder
In a bid to save even more time, Salesforce has introduced a game-changing tool: the AI Workflow Builder. Now, teams can automate routine tasks without the need for coding or programming expertise. For example, you can simply enter a prompt like “send a welcome message to new teammates who join this channel,” and Slack AI will set up the functionality, ready to be used instantly.
This makes it possible for teams to streamline everything from onboarding to task management—no technical skills required. This new capability empowers every team member to create automation that reduces manual effort, speeds up processes, and ensures that nothing falls through the cracks.
Pre-configured Slack Templates: Simplifying Project Management & More
To make things even smoother, Slack templates are being rolled out to handle specific business scenarios. These templates come pre-configured for tasks such as project management, feedback collection, and triaging help requests. By providing a starting point for common workflows, Slack users can set up and manage tasks much faster, driving efficiency across the board.
These ready-made templates make it easier for teams to dive into work without spending hours setting up workflows from scratch. Instead, they can tweak existing frameworks to fit their needs, instantly benefiting from optimized processes.
Available Now: AI Tools for Every Team
The new Slack AI features are now available as a paid add-on for all subscription plans, giving organizations the flexibility to adopt these time-saving tools. Whether you’re a small team looking to improve efficiency or a large enterprise needing robust automation, these features are designed to scale and adapt to your needs.
As for the Slack templates, they’re set to roll out starting in October 2024, offering users an easy way to kickstart their projects and workflows with minimal setup.
Why This Matters
These latest updates aren’t just incremental changes—they represent a major shift in how Slack is positioning itself as an AI-powered productivity hub. From real-time transcription and note generation to personalized search and automated workflows, Slack AI takes care of the busy work, freeing teams to focus on high-impact tasks.
Salesforce’s innovations aim to eliminate the pain points of traditional communication and collaboration tools, allowing businesses to spend less time managing their processes and more time driving results.
Whether you’re trying to reduce manual tasks, streamline team communication, or ensure that no detail is ever missed, Slack AI’s new capabilities promise to make your workday easier, faster, and more efficient.
Ready to transform your workflow? Explore the new Slack AI tools today and discover how they can supercharge your team’s productivity.
By integrating cutting-edge AI solutions, Slack continues to evolve as a dynamic platform designed not just for communication, but for driving meaningful, measurable improvements in workplace productivity. With features like AI-powered notes, enhanced search, and no-code automation, Slack is setting a new standard for how teams collaborate in the modern business world.
